Privacy Policy

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you of the processing carried out on your data for the following categories of customers and contacts:

  • Bookings and Rental Clients
  • Property Owners
  • Contacts
  • Social Media
  • Recruitment (CV)
  • Newsletter
  • Chat

WHO IS THE DATA CONTROLLER?

ALQUILERES GUZMAN S.L.
Tax ID (CIF): B03943339
Address: AVENIDA DE LA MARINA 318, 03720 BENISSA, ALICANTE, SPAIN
Email: [email protected]
Phone: +34 966 497 016

Registered at the Mercantile Registry of Alicante: Volume 1706, Folio 216, Section 8, Sheet A-27140, Entry 1.
Registered with the Valencian Tourism Agency under number EEAT-183-A.

1. BOOKINGS AND RENTAL CLIENTS

What is the purpose of processing your personal data?

The data you provide will be used to manage your booking and rental accommodation request, as well as the necessary communications to execute and formalize the contract. Data will also be processed for accounting, tax, and administrative management purposes arising from this relationship.

What is the legal basis for processing?

  • Performance of a contract or pre-contractual measures (Article 6.1(b) GDPR).
  • Compliance with legal obligations applicable to real estate activity (Article 6.1(c) GDPR).
  • Compliance with anti-money laundering legislation (Article 6.1(c) GDPR).

How long will we retain your data?

Your personal data will be retained for the duration of the contractual relationship and thereafter for the legally required periods:

  • 4 years for tax purposes.
  • 6 years for commercial documentation.
  • At least 10 years under Anti-Money Laundering Law.
  • 3 years for digital registry data in accordance with applicable hospitality regulations.

Will we share your data?

Data may be disclosed to public authorities and financial institutions where legally required. No other disclosures will take place unless required by law.

International Data Transfers

No international data transfers will be carried out.

2. PROPERTY OWNERS

What is the purpose of processing your personal data?

To manage property rental agreements and related communications, including accounting, tax, and administrative management. If you contact us via the owners’ form, we will use your data to provide information about our vacation rental management services.

What is the legal basis for processing?

  • Performance of a contract (Article 6.1(b) GDPR).
  • Compliance with legal obligations (Article 6.1(c) GDPR).
  • Compliance with anti-money laundering regulations (Article 6.1(c) GDPR).

How long will we retain your data?

Data will be retained during the contractual relationship and thereafter for legally required retention periods (tax, commercial, and anti-money laundering obligations).

Will we share your data?

Only with public authorities and financial institutions when legally required.

International Data Transfers

No international data transfers will be carried out.

3. CONTACTS

What is the purpose of processing your personal data?

To respond to inquiries made through our website contact form or other communication channels.

What is the legal basis for processing?

Consent (Article 6.1(a) GDPR).

How long will we retain your data?

Until you request deletion or withdraw consent. Data may be blocked for up to 3 years for legal claims.

Is it mandatory to provide your data?

Yes, at least your name and email address.

What happens if you do not provide your data?

We will be unable to respond to your request.

Will we share your data?

No disclosures unless legally required.

International Data Transfers

No international data transfers.

4. SOCIAL MEDIA

What is the purpose of processing your personal data?

To inform about our activities and interact with followers. By following us, you consent to the processing of publicly available profile data exclusively within the social media platform.

How long will we retain your data?

As long as you continue following our social media profiles.

What is the legal basis for processing?

Consent, subject to each platform’s privacy policies.

Is it mandatory to provide your data?

No.

What happens if you do not provide your data?

You will not be able to interact with us through social media.

5. RECRUITMENT (CV)

What is the purpose of processing your personal data?

To manage recruitment processes and maintain a candidate database.

How long will we retain your data?

Maximum of 1 year. After that period, data will be securely deleted. Data may be blocked for up to 3 years for legal claims.

What is the legal basis for processing?

Consent.

Will we share your data?

No disclosures unless legally required. No international transfers.

6. NEWSLETTER

What is the purpose of processing your personal data?

To send information about services, promotions, and offers. We may monitor email activity such as opens and clicks.

What is the legal basis for processing?

Consent (Article 6.1(a) GDPR).

How long will we retain your data?

Until consent is withdrawn. Data may then be blocked for up to 3 years.

Will we share your data?

No disclosures unless legally required.

International Data Transfers

No international data transfers.

7. CHAT

What is the purpose of processing your personal data?

To respond to inquiries via WhatsApp chat. WhatsApp is used for informational purposes only and not for confidential data exchange.

What is the legal basis for processing?

Consent (Article 6.1(a) GDPR).

How long will we retain your data?

Data will be deleted once your inquiry has been processed.

International Data Transfers

Use of WhatsApp may involve international data transfers to the United States under appropriate safeguards, including Standard Contractual Clauses and adherence to the EU-U.S. Data Privacy Framework.

YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request rectification
  • Request erasure
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time
  • Object to processing

How can you exercise your rights?

You may exercise your rights by contacting: [email protected]

Right to lodge a complaint

You may lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es.

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED

By completing forms or sending emails, users expressly consent to the processing of necessary data. Users guarantee the accuracy of the data provided.

WHAT INFORMATION DO WE COLLECT?

You may browse our website without providing personal data. If you contact us, you guarantee that the information provided is accurate and up to date.

WHAT SECURITY MEASURES DO WE APPLY?

We implement reasonable technical and physical measures to protect collected information.

CHANGES TO THIS PRIVACY POLICY

ALQUILERES GUZMAN S.L. reserves the right to modify this Privacy Policy in accordance with applicable legislation. Any changes will be published on the website.