Privacy policy
PRIVACY POLICY
In accordance with the provisions of current regulations regarding data protection, European Regulation 2016/679 (RGPD) and Organic Law 3/2018 on the protection of personal data and the guarantee of digital rights (LOPD), we hereby inform you of the processing of your data by the following client and contact profiles:
1. Data processing RESERVATIONS AND RENTAL CUSTOMERS
2. Data processing OWNERS RENTALS
3. Data processing CONTACTS
4. Data processing SOCIAL NETWORKS
5. Data processing BLOG
6. Data processing NEWSLETTER
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
ALQUILERES GUZMAN S.L.U with CIF B03943339 and address in AVENIDA DE LA MARINA 318 03720 BENISSA ALICANTE SPAIN with email info@villasguzman.com and telephone 966 497 016. Registered in: The Commercial Register of Alicante Volume 1706 Folio 216 Section 8 Page A-27140 Registration 1st // EEAT-183-A
1. Data processing RESERVATIONS AND RENTAL CUSTOMERS
For what purpose will we process your personal data?
The information you provide us with is used for the purpose of managing the reservation and rental accommodation you request from us, as well as the necessary communications to give content to the contract and the successive steps to formalise the contract as a client. They will also be treated for accounting, fiscal and administrative management purposes derived from this relationship.
Passenger Access: Through this section you will be able to have information about your account once you have contracted our services.
What is the legitimacy of the processing of your personal data?
-The communication and processing of your data is necessary for the execution of a contract, as well as pre-contractual measures in accordance with article 6.1 b) of the RGPD
-Fulfilment of legal obligations applicable to professional real estate activity derived from commercial and tax legislation. article 6.1.c) of the RGPD
How long will we keep your personal data?
The personal data you provide will be kept for the duration of our contractual or commercial relationship. However, from the date of termination of our contractual or business relationship your data may be retained:
Four Years for tax purposes: The accounting books and other records required under the relevant tax regulations (Income Tax, VAT, IS, etc.). Articles 66 to 70 of the General Tax Law. Six years for commercial purposes: Books, invoices, contracts, bank documents, etc.). Art. 30 Commercial Code.
Will we pass on your personal data?
To public registries, tax authorities, other public administration bodies for the fulfilment of legal obligations, banks, savings banks and rural banks or other financial institutions for the management of collections and payments. Your data will not be disclosed to other third parties except as required by law.
International Data Transfers
There will be no international data transfers.
2. Data processing OWNERS RENTALS
For what purpose will we process your personal data?
The data you provide us with are used for the purpose of managing the lease of your property, as well as the necessary communications to give content to the contract and the successive steps to formalize the contract.
They will also be treated for accounting, tax and administrative management purposes arising from this relationship.
In the owners section of our website you have a basic form where we ask you through a questionnaire for information about your property to assess what kind of services we can offer you. Once you have requested information from us we will contact you.
Owners access: Through this section you will be able to have information about your account once you have contracted our services.
What is the legitimacy of the processing of your personal data?
-The communication and processing of your data is necessary for the execution of the contract to which the data subject is a party and a legal requirement. Article 6.1 b) of the RGPD
-Fulfilment of legal obligations applicable to real estate activity derived from commercial and tax legislation. Article 6.1.c) of the RGPD
How long will we keep your personal data?
The personal data you provide will be kept for the duration of our contractual or commercial relationship. However, from the date of termination of our contractual or business relationship your data may be retained:
Four Years for tax purposes: The accounting books and other records required under the relevant tax regulations (Income Tax, VAT, IS, etc.). Articles 66 to 70 of the General Tax Law. Six years for commercial purposes: Books, correspondence, documentation, invoices, bank documents, contracts, etc.). Art. 30 Commercial Code.
Will we pass on your personal data?
To public registries, tax authorities, other public administration bodies for the fulfilment of legal obligations, banks, savings banks and rural banks or other financial institutions for the management of collections and payments. Your data will not be disclosed to other third parties except as required by law.
International Data Transfers
There will be no international data transfers.
3. Data processing CONTACTS
For what purpose will we process your personal data?
Your personal data collected in the contact form on our website or through any other channel of communication with us will be used exclusively to respond to your requests for information.
What is the legitimacy of the processing of your personal data?
The legal basis for the processing of your personal data is the express consent you give us by voluntarily filling in and accepting the contact form or by requesting information from us through any other communication channel to request information. Article 6.1.a) of the RGPD
How long will we keep your personal data?
The data provided in the contact form will be kept until you request its deletion or the revocation of the consent for its processing, at which time it will be blocked exclusively for the purpose of keeping it in order to meet the possible responsibilities arising from the processing of your personal data for a maximum of 3 years.
Is there an obligation to provide such personal data?
In the requested contact, it is necessary that you provide at least one name to address you and your email address so that we can contact you, as well as, that you state in the free text field, the reason for your query.
What are the consequences of not doing so?
The impossibility of providing you with information
Will we pass on your personal data?
There is no transfer of data foreseen, unless legally obliged to do so.
International data transfers
There will be no international data transfers.
4. Data processing SOCIAL NETWORKS
For what purpose will we process your personal data?
We use social networks to inform about our activities and interact with our followers. By becoming our follower, you consent to us processing the personal data available in your profile, exclusively for this purpose and only in the environment of each social network in accordance with its use and privacy policies. Your personal data will be used for the purpose of managing the list of people who like our site. And thus be able to receive information directly related to the services we provide, events, activities and promotions of our organization, always through the social network chosen and interact with us.
How long will we keep your personal data?
The data provided on the corresponding social network will remain accessible to us as long as you keep the "follow" or "like" button active and as long as you want to stop following us, all you have to do is "click" on the "stop following" or "I don't like it anymore" button
What is the legitimacy of the processing of your personal data?
Communications via social networks are in any case subject to the consent of the interested party and are entirely voluntary, this relationship being subject to the conditions established in the privacy and data protection policies of each social network.
Is there an obligation to provide such personal data?
There is no obligation to provide data beyond that required for registration on each social network.
What are the consequences of not doing so?
Impossibility of communication and monitoring through social networks.
how did i get your personal data?
The data obtained has not been provided by you directly.
what are your rights when you give me your personal data?
Please note that we access the personal data that appears in your profile as a result of the mutual monitoring carried out in our social network accounts exclusively. Therefore, we understand that you must exercise your rights over your personal data on the social network itself. I will attend to your requests within the framework and with the limitations derived from the rules of operation established by each social network.
5. Data processing BLOG
For what purpose will we process your personal data?
To comment on news in our blog, the user has to provide the data requested as it is necessary for the management of the blog. Your email address will not be published. Your data will be used to send you an e-mail with the comments made to the entry you have commented on and/or to notify you of new blog entries, in the event that you choose this option.
What is the legitimacy of the processing of your personal data?
Based on the consent of the interested party Article 6.1.a) of the RGPD
How long will we keep your personal data?
They will be kept until you revoke your consent
Will we pass on your personal data?
Your data will not be passed on to other third parties except by legal obligation.
International Data Transfers
There will be no international data transfers.
6. Data processing NEWSLETTER
For what purpose will we process your personal data?
We will use your email to send you information about sector news, services, activities, promotions and responsible offers. If you have subscribed to the Newsletter or have accepted the sending of promotional information, we inform you that we monitor our campaigns and shipments by analysing the activity of the recipients of these (opening of the mail sent, clicking on the links contained in the mail, etc.)
What is the legitimacy of the processing of your personal data?
Processing carried out on the basis of the consent of the interested party Art. 6.1.a) of the RGPD
How long will we keep your personal data?
They will be kept until you revoke your consent
Will we pass on your personal data?
Your data will not be passed on to other third parties except by legal obligation.
International Data Transfers
We use tools that are located in the USA to send our newsletters. Before contracting these tools, we will ensure that we have the "Standard contractual clauses" and "Data processing addendum" corresponding to your services.
HOW DID I GET YOUR PERSONAL DATA?
The data obtained has not been provided by you directly.
7. CHAT data processing
For what purpose will we process your personal data?
We have a chat on our website through which you can interact with us in order to answer your questions and doubts.
What is the legitimacy for the processing of your personal data?
Processing carried out on the basis of the consent of the interested party Art. 6.1.a) of the RGPD which we request when you start our chat.
How long will we keep your personal data?
They will be deleted once we have processed your query. However, the tool we use downloads technical and necessary cookies for the provision of the service.
Will we pass on your personal data?
Your data will not be passed on to other third parties except as required by law.
International Data Transfers
No international data transfers
HOW DID I GET YOUR PERSONAL DATA?
The data obtained has not been provided by you directly.
WHAT ARE YOUR RIGHTS WHEN YOU GIVE ME YOUR PERSONAL DATA?
Any interested party may apply to exercise the following rights:
Right of access: The person concerned shall have the right to obtain confirmation as to whether or not personal data concerning him are being processed.
Right of rectification: The data subject has the right to obtain the rectification of inaccurate or incomplete personal data concerning him/her.
Right of erasure: The data subject shall have the right to obtain the erasure of personal data concerning him/her when the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
Right of limitation: You may request the limitation of the processing of your personal data, in which case they will only be kept for the exercise or defence of claims.
Right to the portability of your data: You may request that your automated personal data be transferred to any other company that you indicate in a structured, intelligible and automated format.
Right to withdraw consent: You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal.
Right of opposition: The data subject shall have the right to object to the processing of his/her data.
HOW CAN YOU EXERCISE THESE RIGHTS?
We provide you with the forms where you can exercise these rights on request. You can request them by e-mail to info@villasguzman.com indicating the right you wish to exercise and we will send you the corresponding form.
The exercise of the rights may be carried out by means of a communication addressed to the e-mail info@villasguzman.com
WHO CAN EXERCISE THE RIGHTS?
The rights of the interested parties are very personal, therefore, they will be exercised by the owner of the data, duly accrediting his or her identity (for this purpose, the ID card or equivalent will be requested).
It may also be exercised through legal representation, in which case, in addition to the DNI of the interested party or equivalent, DNI and authentic document proving the representation of the third party must be provided.
WHAT WILL BE OUR OBLIGATION WHEN YOU EXERCISE ANY OF THE RIGHTS?
The data controller must reply to the request addressed to him/her in any case, regardless of whether or not personal data of the data subject appear in the processing.
If the request does not meet the specified requirements, the data controller shall request that these be rectified.
The data controller shall reply to requests within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. The data controller shall inform the data subject of any such extension within one month of receipt of the request, stating the reasons for the delay.
RIGHT TO COMPLAIN TO THE SUPERVISORY AUTHORITY
You may request the protection of rights that have not been duly addressed to the Spanish Data Protection Agency. Either through the electronic headquarters of its website (www.agpd.es), or by writing to its postal address (C/Jorge Juan, 6, 28001-Madrid).
MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
Users, by checking the corresponding boxes and entering data in the fields of the contact forms, or by sending an e-mail requesting information, expressly accept, freely and unequivocally, that their data are necessary for the provider to deal with their request. The User guarantees that the personal data provided are true and is responsible for communicating any changes to them.
WHAT INFORMATION DO WE COLLECT?
In general, you may use the Website without providing any personal information.
There are channels on our website where you can contact us. When requesting information, the user guarantees the authenticity, accuracy and truthfulness of all the information provided, committing himself to keeping the personal data he provides updated so that it responds, at all times, to his real situation. The User will be solely responsible for any false or inaccurate statements and the damages that they may cause.
WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SECURE?
We apply reasonable technical and physical measures to protect the information we collect through the Website.
AMENDMENTS TO THIS DATA PROTECTION INFORMATION.
ALQUILERES GUZMAN S.L.U reserves the right to modify its Data Protection Policy in accordance with applicable legislation at any time. Any modification of this policy will be published on the website.
Legal Notice
1. Legal information
In compliance with the duty of information established in Article 10 of Law 34/2002, on Information Society Services and Electronic Commerce, we inform you that the owner of the website www.villasguzman.com
The identification and contact details of the owners of the www.villasguzman.com website are as follows:
Person in charge: ALQUILERES GUZMAN S.L.U
Registered office: AVENIDA DE LA MARINA 318 03720 BENISSA ALICANTE
CIF/NIF: B03943339
Contact email address: info@villasguzman.com
Telephone: +34 966 497 016
Registered in: The Alicante Trade Register Volume 1706 Sheet 216 Section 8 Page A-27140 1st Inscription registered in the Valencian Tourist Agency with number EEAT-183-A
2. Purpose and scope
2.1.- This Legal Notice establishes the general conditions of use that regulate access, navigation and use of the website www.villasguzman.com, (hereinafter referred to as the Website), as well as the responsibilities derived from the use of its contents. In addition, the provision of certain services or activities within the framework of the Web Site may also be subject to other specific conditions that may be established and which, where appropriate, replace, complement and/or modify the general conditions of use of this Legal Notice.
2.2.- This Web Site is a service that ALQUILERES GUZMAN S.L.U makes available to Internet users for information purposes, and they may make any modifications they consider appropriate to its design, configuration and contents at any time and without prior notice.
2.3.- Access to and use of this Web Site confers on the visitor the condition of USER and implies full and unreserved acceptance, from said access and/or use, of each and every one of the conditions of use that ALQUILERES GUZMAN S.L.U includes in this Legal Notice, in the version published at the time of access. In this sense, the USER is understood to be the person who accesses, navigates, uses or participates in the services and activities developed on the Web Site.
2.4.- The USER is obliged to make correct use of the Web Site, in accordance with the applicable laws, good faith, public order, the uses of the traffic and the present Legal Warning, answering to ALQUILERES GUZMAN S.L.U and to third parties for any damages that could be caused as a consequence of the non-fulfilment of this obligation.
3. Access and use of the Website
3.1.- Access to this Web Site is free of charge, except for the cost of connecting to the telecommunications network supplied by the operator contracted by each USER.
3.2.- The USER assumes responsibility for the use of the Website. Therefore, the USER undertakes to use the contents in a diligent, responsible and lawful manner and, in particular, undertakes not to use them for, among other things, the following purposes
Using false identities, or impersonating other users in the use of the Website or its services.
Introducing computer viruses into the network or carrying out actions that could alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of ALQUILERES GUZMAN S.L.U. or third parties, as well as hindering the access of other users to the Website and its services by means of the massive consumption of computer resources through which ALQUILERES GUZMAN S.L. provides its services.
Try to access and, if necessary, use the e-mail accounts of other users.
Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents of the Website, for commercial purposes, on any support and by any technical means, without the prior express authorisation of the owner of the corresponding rights.
To introduce or incorporate as a business or professional activity of its own the contents and/or services presented on this Website.
Violate any intellectual or industrial property rights derived from the contents of the Website.
To use the contents and/or information of any kind obtained through this Web Site to carry out advertising or promotional activities, to send advertising of any kind and communications for sales purposes or others of a commercial nature, or to collect, market or disclose in any way such information.
Using this Web Site, or the contents and/or services obtained from it, to carry out activities that are contrary to the law, morality, good customs or public order, for purposes or effects that are illicit, prohibited or harmful to the rights and interests of third parties.
3.3.- ALQUILERES GUZMAN S.L.U reserves the right to interrupt access to the Website at any time and without prior notice, as well as to interrupt the provision of any or all of the services provided through it, whether for technical or security reasons, or for any other reason.
4. Protection of personal data
ALQUILERERES GUZMAN S.L.U is committed to the treatment of personal data in a manner that respects the rights of its owners, and in accordance with the data protection regulations in force at any given time.
4.2.- In the section "Privacy Policy" of the Web Site, the legal information or privacy policy corresponding to the different data processing carried out by ALQUILERES GUZMAN S.L.Uis made permanently available to the USER.
In the event that the USER voluntarily fills in any of the online forms for collecting data available on the Website, to access some of its services or contents, he or she agrees to provide exact and true data, as well as to communicate to ALQUILERES GUZMAN S.L.U any modification of these. Unless expressly indicated otherwise, the data requested on our forms are necessary to process your request.
In any case, the corresponding online form for collecting the USER'S personal data will include a link to the corresponding privacy notice that will be applicable to the processing of the personal data provided. The express acceptance by the USER of the corresponding privacy notice will be necessary for the form to be considered completed and for the sending process to be completed. The content of this privacy policy may be subject to modification in order to adapt it to legislative changes that may occur, as well as to criteria and positions issued by the competent Data Protection Authorities.
4.4.- If a USER provides personal data of other natural persons, he or she is obliged to comply, in relation to such data, with any obligations deriving from the data protection regulations in force, and in particular the duty to inform and obtain the consent of the owner of the personal data.
4.5.- Minors under 16 years of age are not allowed to provide their personal data through the Website, being necessary the previous express authorization of their parents or tutors. In any case, this Web Site is not directed to minors.
5. Intellectual and industrial property
ALQUILERERES GUZMAN S.L.U is the owner or licensee of the rights of exploitation of intellectual and industrial property of this Website, as well as the contents available on it. All rights reserved.
5.2.- Under no circumstances will it be understood that the access and navigation of the USER in the Web Site implies a renunciation, transmission, licence or total or partial cession of these rights on the part of ALQUILERES GUZMAN S.L.U Nor does it confer on the USER any right of use, translation, adaptation, alteration, exploitation, reproduction, distribution or public communication, for commercial purposes, of said content, without the prior and express authorisation of ALQUILERES GUZMAN S.L.U or of the owner of the rights affected. Failure to comply with the above will entitle ALQUILERES GUZMAN S.L.U or the holders of the corresponding rights to take the appropriate legal action.
5.3.- The distribution, modification, cession or public communication of the contents and any other act that has not been expressly authorised by the owner of the exploitation rights are prohibited.
6. Exclusion of guarantees and responsibility
6.1.- The content of this Web Site has the purpose of informing and creating a channel of communication with the USERS, without its contents being considered as exhaustive advice on any subject. ALQUILERES GUZMAN S.L.U does not fully guarantee access to all the content, nor its exhaustiveness, correctness, validity or currency, nor its suitability or usefulness for a specific objective. ALQUILERERES GUZMAN S.L.U excludes, to the extent permitted by law, any responsibility for damages of any kind derived from, but not limited to: errors or omissions in the contents, lack of availability of the Website, or the transmission of viruses or malicious or harmful programmes in the contents. Nevertheless, ALQUILERES GUZMAN S.L.U declares that it has adopted all the necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Website and to avoid the existence and transmission of viruses and other components harmful to the USERS.
ALQUILERES GUZMAN S.L.U is not responsible for the use that the USER makes of the services and contents of the Web site. The USER recognises and accepts that the use of the Web Site, as well as its services and contents, is carried out at their own exclusive risk and responsibility.
7. Links
7.1.- In the event that the Web Site has links or hyperlinks to other Internet sites, ALQUILERES GUZMAN S.L.U will not exercise any control over said sites and contents. In no case will ALQUILERERES GUZMAN S.L.U assume any responsibility for the contents of the linked external web sites, nor will it guarantee the technical availability, quality, reliability, exactness, amplitude, veracity, legality or validity of any material or information contained in any of these hyperlinks or other Internet sites. In this sense, if the USERS become aware of the unlawfulness of activities carried out through these linked third-party websites, they must immediately notify ALQUILERES GUZMAN S.L.U so that the link can be disabled.
Likewise, the inclusion of any type of link by ALQUILERES GUZMAN S.L.U to other Internet sites does not imply that there is any type of relationship, association, collaboration or dependence between ALQUILERES GUZMAN S.L.U and the owner of the external website.
8. Right of exclusion
ALQUILERES GUZMAN S.L.U reserves the right to deny or withdraw access to this Web Site and/or the content and services offered therein, without prior notice, to those USERS who do not comply with these general conditions of use or any particular conditions that may be established.
9. General
9.1.- In the event of any discrepancy between what is established in these general conditions of use and the particular conditions of each specific service, the provisions of the latter shall prevail.
If any provision or content of this Legal Notice were to be declared null and void or inapplicable, in whole or in part, by a final decision of a competent court or tribunal, such nullity or inapplicability shall not affect the remaining provisions of the conditions of use, which shall remain valid for all purposes.
The non-exercise or execution by ALQUILERES GUZMAN S.L.U of any right or provision contained in these conditions of use will not constitute a renunciation of the same, unless recognised and agreed to in writing.
9.4.- ALQUILERES GUZMAN S.L.U. may modify all or part of the conditions determined here at any time, and these modifications will be effective from the moment of their publication on this Web Site.
10. Applicable law and jurisdiction
The relations established between, as the owner of this Web Site, and the USER, will be governed by the provisions of the regulations in force regarding the applicable legislation and the competent jurisdiction. Nevertheless, for cases in which the regulations foresee the possibility of the parties submitting to a jurisdiction, ALQUILERES GUZMAN S.L.U and the USER, expressly renouncing any other jurisdiction that may correspond to them, submit to the competent Courts and Tribunals.